Facebook Pixel
Get free protein packs for every purchase. This March only.
My Cart

Mini Cart

PRIVACY POLICY
This website (“Website”) is owned and operated by Dietmonsta Sdn Bhd, a company incorporated in Malaysia. DIETMONSTA SDN BHD ('FVSB', 'We','Our'), takes your privacy seriously. This Privacy Policy applies to data collected and to information supplied by you on this Website. By accessing this Website or by using our services to purchase our products or making orders online using this Website or by interacting with us either at our events or otherwise or by supplying the information on this Website or when registering on this Website, you agree to all the terms of this Privacy Policy.

COLLECTION OF PERSONAL DATA
Personal Data refers to information about you, from which you are identifiable, including but not limited to your name, address(es), email address, organization name, recipient name(s), and phone number(s). Sharing of your Personal Data is completely voluntary. However, do note that we may not be able to provide some of our services or accept payments without the required information.

The collection of your Personal Data will generally occur when you either,
• Visit our websites, our through our pages on social media platforms;
• Subscribe to our mailing list.
• Submit website feedback.
• Send an email or letter to us; or
• Make a purchase or attempt to make a purchase through our site, telephone, or other means.

USAGE AND DISCLOSURE OF PERSONAL DATA
We use your Personal Data that we collect generally to fulfil any orders placed through our site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Personal Data to:

Communicate with you;
• Plan and execute marketing campaigns.
• Send you alerts, promotional materials, offers and notices regarding our products and outlets, including via electronic newsletters, short message service, digital marketing platforms, and/or other forms of communications.
• Aggregate information for internal reporting purposes (including research on trends or analytics); and
• Screen our orders for potential risk or fraud.

We may disclose your Personal Data to third party service providers, agents, and other organisations we have engaged for the purpose as described above. Any updates made to your Personal data with us may not be updated with our third-party service providers, agents, and other organisations. You are required to liaise with them separately.

INFORMATION SHARING AND DISCLOSURE
The Company does not disclose, share, transfer, sell or rent personally identifiable information to any third party.

However, we will necessarily share or disclose such information in accordance with legal requirements and/or to comply with legal process from authorities investigating any alleged offence, misdeeds and/or abuse. We may also share or disclose such information for the purposes of taking legal action against any users for breach of the Terms and Conditions of our Website, or to exercise our legal rights.

USE OF COOKIES
The Company uses “cookies” on this website. “Cookies” are small data files which we create on your computer to store and track information regarding your use of our website. This allows us to monitor web traffic and improve our website if necessary, through third party partners such as Google. The cookies and related identifiers that we use are for purposes that include:

Analytics Reporting: We use cookies to analyse user activity such as frequency and duration of your visit and which pages you access during your visit. We use such analysis to gain demographic and interest-based insights that will help us improve the functionality and your user experience of the website.

Your Preferences: We use cookies to store certain user preferences on our website. For example, we may store the recent searches you have performed in a cookie so that we can allow you to easily repeat those searches when you return to our website.

Marketing: We use cookies to allow us to display promotional material to you on other sites you visit across the internet. We may choose to include in our website some third-party applications that provide you with the possibility to share content with third parties or to let other persons know you browsed our website). Such is the case for instance of “Like” and “Share” functionalities offered by social network platforms (“Facebook”, “Twitter”, etc.) which we may include on our website.

Social networks which offer these functionalities may identify you even though you do not use these functionalities on our website. Indeed, such functionalities allow social network platforms to track information about your browsing on our website whenever your social network account is active while browsing our website.

We do not control in any way how these social network platforms collect your personal data while you are browsing our website. We invite you to read the privacy policies of these social networks to find out how they use browsing information they collect (including for advertising purposes) through these buttons. These privacy policies should provide you information about how to manage your preferences on your social networks account.

You may manage your cookie preferences through your browser setting. You may opt out of Google’s use of cookies by visiting Google’s Ads Settings. You may opt out of Google Analytics by visiting the Google Analytics Opt-out Page. You may opt out of third-party vendor use of cookies by visiting the Network Advertising Initiative opt-out page.

THIRD-PARTY LINKS
Our website may contain links to other websites whose data protection and privacy practices may differ from ours. We are not responsible for the content and privacy practices of these other websites, and we encourage you to consult the privacy policies of these websites. The Privacy Policy on our website applies solely to information collected by us.

Our Site may contain links to other websites not maintained or related to use. This privacy policy only applies to our Site. You should therefore read the privacy policies of the other websites when you are using those websites.

RETENTION OF PERSONAL DATA
We may retain your personal data for as long as it is necessary to fulfill the purpose for which it was collected, or as required or permitted by applicable laws.

ACCESS, CORRECTION & WITHDRAWAL OF PERSONAL DATA
You can access, correct, and update your contact information by visiting the My Profile page on this Website. You can close your account by contacting us at the email address listed below. Please note that after you close an account, if we no longer hold such information, you will not be able to sign in or access any of your personal information. However, you can open a new account at any time.

When you register as a member on this Website, you will be given a choice as to whether you want to receive email messages from us about special offers from us, as well as email messages about products and services of selected third parties. As a registered member on this Website, you can modify your choices at any time through the Email Settings of the My Profile page. You will also be given the same choices when you fill in any form on our website by which you provide your email address to us. It is your responsibility to safeguard your account information and will supervise and be completely responsible for any use of your account by you and anyone other than you.

Whether registered as a member or not, you also will be given the opportunity to unsubscribe from messages in any such email we send. Please note that we reserve the right to send you other communications, including service announcements, loyalty program updates, administrative messages, and surveys relating either to your account or to your transactions on this Website, without offering you the opportunity to opt out of receiving them.

CONFIDENTIALITY AND SECURITY
We have put in place appropriate security safeguards to protect personal data against unauthorised access, misuse, disclosure, copying, use, alteration, accidental loss or theft, destruction, or damage.

Only authorised personnel have access to our systems. These personnel comprise a small number of our employees who we believe reasonably need to come into contact with that information to provide products or services to you.

PRIVACY POLICY CHANGES
The Company reserves the right at any time, from time to time, to make changes to this Privacy Policy as it deems appropriate without prior notice. We will notify you about significant changes in this Privacy Policy through a suitable announcement on our website.

CONTACT US
If you have questions about this Privacy Policy, please contact us by e-mail at order@dietmonsta.com.